Terms and Conditions

Agreement between User and https://sup.work

Welcome to https://sup.work. The https://sup.work website (the “site”) consists of various web pages created, owned and operated by Supwork, Inc. (“Supwork”). https://sup.work is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of https://sup.work constitutes your agreement to all such Terms. Please read the terms carefully and keep a copy of them for your reference.

Acceptance Of These Terms

This Terms of Use Agreement (“Terms”), govern your access to, use of, and participation in the Platform made available by Supwork, Inc. (“Supwork,” “we,” “our,” or “us”) or through Supwork and the entirety of your relationship with Supwork. AS DETAILED IN THE ‘ELIGIBILITY, SERVICE MEMBER REPRESENTATIONS, WARRANTIES, AND USE OF THE PLATFORM’  BELOW, IF YOU ARE A SERVICE MEMBER, YOU UNDERSTAND AND AUTHORIZE SUPWORK TO USE YOUR INFORMATION TO OBTAIN BACKGROUND CHECKS AND BUSINESS CREDIT CHECKS FROM ITS VENDORS THROUGHOUT THE USE OF THE SERVICE.

PLEASE READ THE TERMS THOROUGHLY AND CAREFULLY. BY USING THE PLATFORM, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU MAY NOT ACCESS OR USE THE PLATFORM.

All references to “you” or “your,” as applicable, mean the person who accesses, uses, and/or participates in the Platform in any manner, and each of your heirs, assigns, and successors. If you use the Platform on behalf of an entity, you represent and warrant that you have the authority to bind that entity, your acceptance of the Terms will be deemed an acceptance by that entity, and “you” and “your” herein shall refer to that entity, its directors, officers, employees, and agents

https://sup.work is a marketplace site.

Supwork is a platform that connects home cleaners and other home service providers to individuals who need such or respective services.

Modification

Supwork reserves the right, in its sole discretion, to modify these Terms, and any other documents incorporated by reference herein, at any time and without prior notice. Supwork will notify you of changes by posting on the ‘Terms and agreement’ page, sending you a message, and/or otherwise notifying you when you are logged into your account. Modifications will become effective thirty (30) days after the earliest of: (a) modifications being posted on the Platform; (b) Supwork’s transmission of a message to you about the modifications; or (c) you are otherwise notified when you are logged into your account. Your use of the Platform after the expiration of the thirty (30) days shall constitute your consent to the changes. If you do not agree, you may not access or use the Platform.

Privacy

Your use of https://sup.work is subject to Supwork’s Privacy Policy. Please review our Privacy Policy, which also governs the Site and inform users of our data collection practices.

Key Terms

“Collective Content” means User Content and Thumbtack Content together.

“Content” means text, graphics, images, music, software, audio, video, information, or other materials, including but not limited to profile information, Pro Services requests, quotes, message threads, reviews, scheduling and calendar information, and other information or materials available on or through the Platform.

“Customer Member” means a Member who is registered to receive quotes for Pro Services, requests quotes for Pro Services, or otherwise uses the Platform to receive, pay for, review, or facilitate the receipt of Pro Services.

“Member” means a person or entity who completes Supwork’s account registration process or a person or entity who submits or receives a request through Supwork, including but not limited to Service Members and Customer Members.

“Platform” means all Supwork websites, mobile or other applications, software, processes, and any other services provided by or through Supwork.

“Pro Services” means the services listed, quoted, scheduled, offered or provided by Service Members, or sought, scheduled, or received by Customer Members, through the Platform.

“Service Member” means a Member who is registered to send quotes for Pro Services, sends quotes for Pro Services or otherwise uses the Platform to offer, provide, receive payment for, or facilitate the provision of Pro Services.

“Supwork Content” means all Content Supwork makes available on or through the Platform, including any Content licensed from a third party, but excluding User Content.

“User Content” means all Content submitted, posted, uploaded, published, or transmitted on or through the Platform by any Member or other user of the Platform, including but not limited to photographs, profile information, descriptions, postings, reviews, requests, messages, and payments made through the Platform, but excluding Supwork Content and feedback.

Eligibility, Service Member Representation, Warranties, And Use Of The Platform

Access to and use of the Platform is available only to individuals who are at least 18 years old and can form legally binding contracts under applicable law. By accessing or using the Platform, you represent and warrant that you are eligible.

By registering or using the Platform to offer, post, or provide Pro Services, Service Members represent and warrant that they, and the employees, agents, contractors, and subcontractors who may perform work for them, are properly and fully qualified and experienced, and licensed, certified, bonded, and insured, as required by applicable laws or regulations to which they may be subject in the jurisdiction(s) in which they offer their Pro Services and concerning the specific job they are performing. Service Members otherwise agree to comply with all applicable laws in their use of the Platform and any personal information obtained from the Platform.

Supwork is not in the business of providing Pro Services. Service Members understand and agree that by creating and maintaining an account on the Platform, they receive only the ability to use the Supwork Platform to access persons interested in receiving Pro Services and related tools, including but not limited to the ability to message those persons or schedule appointments, that facilitate the provision of Pro Services. For example, Customer Members may use the Platform to intentionally interact with Service Members regarding Pro Services. Service Members understand and agree that using the Platform does not guarantee that anyone will engage them for Pro Services.

Service Members understand and agree that they are customers of Supwork, and are not Supwork employees, joint venturers, partners, or agents. Service Members acknowledge that they set or confirm their own prices, provide their own equipment, and determine their own work schedule. Supwork does not control, and has no right to control, the services a Service Member provides (including how the Service Member provides such services) if the Service Member is engaged by a Customer Member or any other person, except as specifically noted herein.

Supwork, as permitted by applicable laws, obtains reports regarding Service Members, which may include history of criminal convictions or sex offender registration, and we may limit, block, suspend, deactivate, or cancel a Service Member’s account based on the results of such a check. As a Service Member, you agree and authorize us to use your personal information, such as your full name and date of birth, to obtain such reports from Supwork’s vendors.

Electronic Communications

Visiting https://sup.work or sending emails to Supwork constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically , via email and on the site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining confidentiality of your account and password for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account and password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Supwork is not responsible for third party access to your account that results from theft or misappropriation of your account. Supwork and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

Supwork does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. IF you are under 18, you may use https://sup.work only with the permission of a parent or guardian.

Links to Third Party Sites/Third Party Services

https://sup.work may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Supwork and Supwork is not responsible for the contents of any of the Linked Sites, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Supwork is providing links to you only as a convenience, and the inclusion of any links does not imply endorsement by Supwork of the site or any association with its operators.

Certain services made available at https://sup.work are delivered by third party sites and organizations. By using any product, services or functionality originating from https://sup.work domain, you hereby acknowledge and consent that Supwork may share such information and data with any third party with whom Supwork has a contractual relationship to provide requested products, service or functionality on behalf of https://sup.work users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use https://sup.work strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Supwork that you will not use the Site for any purpose that is unlawful or prohibited by these terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. you may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logo, images, as well as the compilation thereof, and any software used on the Site, id the property of Supwork or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all the copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto. 

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Supwork content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular, you will not delete or alter any proprietary rights or attribution notice in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Supwork and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Supwork or licensor except as expressly authorized by these terms.

International Users

The service is controlled, operated and administered by Supwork from our offices within the USA. if you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will ot use the Supwork content accessed through https://sup.work in any country or any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Supwork, its officers, directors, employees, agents and third parties, for any losses, costs, liability and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of the this Agreement or violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Supwork reserves the right, at its own cost, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Supwork in asserting any available defences.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these terms and conditions, or any provisions thereof, whether in contracts, or tort or otherwise at law or in equity for damages or any other relief, the such dispute shall be resolved only by final and binding arbitration pursuant to Federal Arbitration Act,conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The  arbitrator’s award shall be final, and judgement may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceedings or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any dispute arising as a result of these terms and Conditions, whether directly or indirectly, including Tort claims that are as a result of these Terms and Conditions. The parties agree that the federal Arbitration Act governs the interpretation and enforcement of the provision. The entire dispute, including the scope and enforceability of the arbitration provision shall be determined by the Arbitrator. The Arbitration provision shall survive the termination of the Terms and Conditions.

Class Action Waiver

Any arbitration under these terms and conditions will take place on an individual basis; class arbitration and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH INDIVIDUAL CAPACITY, AND NOT A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER.

Further, unless you and Supwork agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of representative or class proceeding.

 

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. SUPWORK, INC. AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES TO THE SITE AT ANY TIME.

SUPWORK, INC. AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY THE APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. SUPWORK, INC. AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITHOUT REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SUPWORK, INC. AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED TO THE USE OR PERFORMANCE OF THE SITE, WITH DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND ANY RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF SUPWORK, INC. OR ANY OF ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITIES OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY  FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

 

Termination/Access Restriction

Supwork reserves the right, in its sole discretion, to terminate your access to the site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the state of Delaware and you hereby consent to the exclusive jurisdiction and venue of the courts of Delaware in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorised in any jurisdiction that does ont give effect to all the provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment or agency relationship exists between you and Supwork as a result of this agreement or use of the Site. Supwork’s performance of this agreement is subject to the existing laws and legal process, and nothing contained in this agreement is in derogation of Supwork’s rights to comply with governmental, court and law enforcement requests, or requirements relating to your use of the Site or information provided to or gathered by Supwork with respect to such use. If any part of this agreement is determined to invalid or unenforceable pursuant to applicable law including, but not limited to, and warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Supwork with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the suer and Supwork with respect to the Site. A printed version of this agreement or any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Supwork reserves the right, in its sole discretion, to change the Terms under which https://sup.work is offered. The most current version of the Terms will supersede all previous versions. Supwork encourages you to periodically the Terms to stay informed of our updates.

Contact Us

Supwork welcomes your questions or comments regarding the terms:

 

Supwork, Inc.

2093 Philadelphia Pike

Claymont, Delaware 19703

 

Email address:

[email protected]

 

Telephone number

+905488469481

 

Effective as of February 12, 2020.